Shipping Policy


Incoming orders will be processed on completion of payment, app. within 1-2 business days upon order. Delivery time depends on the delivery method, address and product availability. If the product is in stock, we will try to deliver the product within 2-3 business days after order processing. If the delivery lasts longer than normal, we will contact the customer via the contact information provided. We are not responsible for delays caused by force majeure, indirect damage caused by delays or delivery firm delays.

FREE SHIPPING IN THE EU ON ORDERS OVER 80€. 
FREE DELIVERY WITHIN FINLAND ON ORDERS OVER 40€ BY POSTAL PACKAGE.

1) In Finland, we deliver the orders as a postal package to your closest Parcel Point.
The customer receives a box opening code by text message when the package is ready for collection from your local Parcel Point. Check Parcel point opening hours for collection. Delivery costs 5 €.

2) In other EU countries delivering by DHL Express shipping. Shipping cost 12 €. 


3) Purchased products can also be picked up from the Studio/Showroom 0€. Please contact us before order and arrange for retrieval: info@reettahiltunen.com or +358407556263 (Studio/Showroom: Pohjoinen Hesperiankatu 9, 00260 Helsinki).

Also read Return Policy