Shipping Policy


Incoming orders will be processed on completion of payment, app. within 1-2 business days upon order. Delivery time depends on the delivery method, address and product availability. If the product is in stock, we will try to deliver the product within 2-3 business days after order processing. If the delivery lasts longer than normal, we will contact the customer via the contact information provided. We are not responsible for delays caused by force majeure, indirect damage caused by delays or delivery firm delays.

FREE SHIPPING IN THE EU ON ORDERS OVER 80€, *excluding artworks. 
FREE DELIVERY WITHIN FINLAND BY POST OR POSTAL PACKAGE, *excluding artwork. 

1) In Finland, we deliver the orders by post (low value items e.g. postcards, greeting cards) or postal package to your closest Parcel Point.
 The customer receives a box opening code by text message when the package is ready for collection from your local Parcel Point. Check Parcel point opening hours for collection. Free Delivery.

2) In the other EU countries delivery is by DHL Express shipping. App. 2-3 business days. Shipping cost 12 €. 

Low value items (e.g. postcards, greeting cards) are delivered by DHL Global Mail Priority 3-6 working days, cost 5 € (up to 2kg) orders above the weight are delivered by DHL Express shipping.


3) Purchased products can also be arranged as pick up. Please contact us before order and arrange for retrieval: info@reettahiltunen.com or +358407556263 

*4) ARTWORKS: The artworks online are only available within Finland. International inquires, please contact

The delivery cost is not included in the price and it is not displayed when placing an order. The delivery or pickup of purchased artwork(s) is arranged separately. Please contact info@reettahiltunen.com or +358407556263 
 

Also read Return Policy