DELIVERY & SHIPPING
Incoming orders will be processed on completion of payment, approx. within 1–2 business days upon order. Delivery time depends on the delivery method, address and product availability. If the delivery lasts longer than normal, we will contact the customer via the contact information provided. We are not responsible for delays caused by force majeure or delivery carrier delays.
FINLAND Carrier: DHL Domestic | Delivery: 1–2 business days Shipping: 12€ — FREE on orders over 100€
Pick-up available — please contact us before ordering to arrange retrieval: info@reettahiltunen.com | +358 407 556 263
EU COUNTRIES Carrier: DHL Express
Western EU Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherlands Delivery: 1–2 business days | Shipping: 16€ — FREE on orders over 150€
Nordics Denmark, Estonia, Latvia, Lithuania, Sweden Delivery: 1–2 business days | Shipping: 18€ — FREE on orders over 150€
Southern EU Cyprus, Greece, Italy, Portugal, Spain Delivery: 2–3 business days | Shipping: 22€ — FREE on orders over 160€
Eastern EU Bulgaria, Croatia, Czechia, Hungary, Poland, Romania, Slovakia, Slovenia Delivery: 2–3 business days | Shipping: 24€ — FREE on orders over 170€
REST OF THE WORLD Carrier: DHL Express
Åland Islands Delivery: 1–2 business days | Shipping: 25€ — FREE on orders over 250€
Iceland, Monaco, Norway, Switzerland, United Kingdom Delivery: 2–4 business days | Shipping: 25€ — FREE on orders over 250€
USA Delivery: 3–6 business days | Shipping: 30€ — FREE on orders over 250€
Canada Delivery: 3–6 business days | Shipping: 35€ — FREE on orders over 250€
Japan Delivery: 3–6 business days | Shipping: 5,550¥ — FREE on orders over 250€
For other international inquiries: info@reettahiltunen.com
TAXES & DUTIES
Prices are expressed in Euros, inclusive of taxes and excluding customs duties. For orders outside of the EU, customs duties shall be borne by the customer. We cannot estimate the exact amount — your local customs office can provide an estimate.
Rtistry cannot be held responsible for any costs, taxes or delays due to customs over which it has no control.
INTERNATIONAL SHIPPING & CUSTOMS — USA
Orders shipped to the United States may be subject to import duties, taxes, and customs fees upon delivery. These charges are: · Determined by US Customs · The responsibility of the customer · Not included in the product price or shipping cost at checkout
The exact amount varies based on the contents and value of your order. Payment of these charges is required to release your package from customs. We recommend contacting your local customs office before placing your order if you have questions.
By placing an order with us, you acknowledge that you are responsible for any import duties, taxes, or customs fees that may apply.
